Care Standards

We fully subscribe to the National Care Standards principles for residents as set out below :

• Dignity
  Your right to :
  • be treated with dignity and respect at all times;
  • enjoy a full range of social relationships.
• Privacy
  Your right to :
  • have your privacy and property respected, and to receive the time, the space and the facilities you need and want;
  • be free from intrusion as long as it is safe for you and everyone else.
• Choice
  Your right to :
  • make informed choices, while recognising the rights of other people to do the same;
  • know about the range of choices;
  • get help to fully understand all the options and choose the one that is right for you.
• Safety
  Your right to :
  • feel safe and secure in all aspects of life, including health and wellbeing;
  • enjoy safety but not be over-protected;
  • be free from exploitation and abuse.
• Realising potential
  Your right to have the opportunity to :
  • achieve all you can;
  • make full use of the resources that are available to you;
  • make the most of your life.
• Equality and diversity
  Your right to :
  • live an independent life, rich in purpose, meaning and personal fulfilment.
  • be valued for your ethnic background, language, culture, and faith.
  • be treated equally and to live in an environment which is free from bullying, harassment and discrimination.
  • be able to complain effectively without fear of victimisation.