Our Aims

To provide advice, guidance and support in an empowering and enabling way to maximise each individual's potential whilst promoting their independence at all times.

To promote independence while providing a level of security through planned support.

To promote individuality and ensure that all tenants' needs, and values are respected in matters of religion, culture, race or ethnic origin and sexuality.

To work with tenants to achieve the quality of life that they strive for. To ensure that support is delivered flexibly, attentively and in a non-discriminatory fashion whilst respecting each tenants right to independence, privacy, dignity, fulfilment and the rights to make informed choices and to take risks.

To assist tenants to access community-based activities, including restaurants, cinema etc.

To ensure tenants' health and welfare by regular check-up appointments with all health care professionals as necessary.

To ensure the tenants' safety by regularly reviewing their existing risk assessments whilst promoting independence at all times.

To manage and implement a formal programme of recruitment, training, and personal development to ensure that tenants' support needs are met.

Commitment of participation with all tenants, carers/next of kin and any other relevant outside agencies, for example through direct communication, indirect communication e.g. questionnaires, meetings or any other appropriate means in a way and format that they will understand in order to gain feedback, comments and recommendations which they feel could/would improve the overall quality of service Oak Ridge provides.